Laser Engraving Terms & Conditions“ Laser engraving” is the practice of using lasers to engrave, etch, or mark an object. Using a beam of light as a tool, engraving by laser produces a non-contact mark which results in less wear and tear on tooling and associated costs. There is also less chance for product damage and/or deformation. There are also no consumables and no problems disposing of toxic by-products, as there may be with some methods. This service is for laser marking of an item. A deep etch should not be expected. Artwork & Designs: By submitting an artwork, logo, text or photograph for use in a laser engraving to iST Laser Engraving you certify that you have the right to use the artwork, logo or photographs in your files. You agree not to supply KWA any items consisting of the following: material that could give rise to any civil or criminal liability; and any material that could infringe rights of privacy, publicity, copyrights or other intellectual property rights without the permission of the owner of these rights. You accept full legal liability for the content of material processed and printed on your behalf and under your instructions. Refunds: All sales are final. Please review your order carefully. Since the product is built to your specifications, the order cannot be changed, modified or canceled once your order has been placed. Warranty: iST Laser Engraving's liability is limited to the cost of the value added by iST Laser Engraving to the part. iST Laser Engraving is not liable for the cost of the customer supplied products/parts or any associated freight cost. Any other warranties express and/or implied are null and void. The buyer is solely responsible for image design and resulting performance of the product. iST Laser Engraving will reproduce your order if we verify that we made an error (errors may include, but not limited to: spelling different from the design provided by the customer). We must be notified with 24 hours from order. We may request that you return 100% of a defective order within 5 business days before we agree to redo your order. Liability for Errors: iST Laser Engraving is not liable for errors committed by you during the course of personalizing a product. These errors, though not limited to, may be a result of the following: misspelling, bleeds, grammar, punctuation, or image resolution. We are not liable for customer supplied items that may have special coatings, lack of protective coatings, or other materials, known or unknown that may be marred, damaged or destroyed by any and all processes used in the engraving, marking, cutting, cleaning, storage or any other process used in production of a customized item in our possession.Lead Times: Lead times are estimates and we make every attempt to ship within the time specified. If a lead time is not specified, the product is expected to ship within 30 days. Limitation of Liability: KWA, at its option, shall repair and/or rework defective parts or refund the value added cost of the purchase price. In no event shall iST Laser Engraving liability under any claim exceed the value added of the work performed on the parts by iST Laser Engraving. iST Laser Engraving is not responsible for, and does not insure, customer supplied items or any other objects or tools supplied by the customer and held at iST Laser Engraving’s location from fire, theft, water damage or any other hazards. It is the customer’s responsibility to insure their property while located in iST Laser Engraving. Shipping: If you selected to engrave your own previously iST Laser Engraving product, iST Laser Engraving recommends that you (1) use a carrier that offers shipment tracking for all shipments and (2) either insure your package for safe return to iST Laser Engraving or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit. If you choose not to (1) use a carrier that offers tracking and (2) insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping. Please note that the United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before the USPS will initiate a trace. SHIPPING OR FREIGHT CHARGE IS NON-REFUNDABLE. Force Majeure: In the event of contingencies beyond the reasonable control of iST Laser Engraving, the obligation of iST Laser Engraving shall be suspended, and quantities so affected may be eliminated from the contract without liability. If KWA invokes Force Majeure, KWA shall give prompt notice of, and utilize best efforts to terminate or remove, the iST Laser Engraving conditions. Waiver and Severability: Failure to enforce any provision of this agreement will not waive that provision nor will any such failure prejudice iST Laser Engraving’s right to enforce that provision in the future.Termination: iST Laser Engraving reserves the right to modify these Terms from time to time at our sole discretion and without any notice.  iST Laser Engraving reserves the right to cancel this agreement for any reason at any time. Additional Terms: I further acknowledge that by signing this agreement that I have been given the full opportunity to ask any and all questions which I might have about the obtaining of custom laser engraving and that all of my questions have been answered to my full satisfaction. I specifically acknowledge I have been advised of the facts and matters set forth below and I agree as follows: I acknowledge that I am providing the image that will be laser engraved onto my iST Laser Engraving product and I understand that the quality and characteristics of the laser engraving are limited to the laser engraving machines capabilities. I further agree to accept the risk that the engraving may not be an exact duplicate of the image that I submit. I understand that it is my responsibility to submit an image in the correct format and size, and that a delay or cancellation of my order may occur if I do not submit a qualifying image. I acknowledge that “laser engraving” means that the item’s protective finish will be removed in the area I have selected to be marked with image I’ve provided; and that discoloration/rust may occur over time, due to oxidation. I realize that variations in color and design may exist between any laser engraving as because of various factors including but not limited to product material, engraving size, image detail, and the finish of the product.I understand that if my product has a custom paint job/finish, it may result in adverse changes to my laser engraving. I acknowledge that a laser engraving is a permanent change to my product and that no representations have been made to me as to the ability to later change or remove my laser engraving. I understand that iST Laser Engraving reserves all rights to take and use any photos of my Product before and/or after custom work. I acknowledge that I am the owner of the iST Laser Engraving product that is to be engraved; I consent to the laser engraving of my product; and to any actions taken by iST Laser Engraving in order to complete my engraving. This may include, but is not limited to: removing parts or accessories from the product’s current configuration. I hereby release and forever discharge and hold harmless iST Laser Engraving and all affiliates, Owners, Managers, Employees from any and all claims, damages or legal actions arising from or connected in any way with my laser engraving order, to the fullest extent allowed by the law. iST Laser Engraving. Terms & Conditions updated 09/11/2021.